Privacy Policy

1. Introduction

NJ Cloud ("we", "us", "our") is a Saudi cloud and IT solutions company providing managed ERPNext hosting and related services. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (nj-cloud.sa) or use our services.

2. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, company name, and phone number when you submit a contact form or communicate with us.
• Business information — details about your company, team size, and ERPNext requirements that you voluntarily provide during consultations.
• Technical data — IP address, browser type, operating system, and usage data collected automatically through cookies and server logs.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services.
• Scope, deliver, and support our managed ERPNext hosting services.
• Communicate about your account, service updates, and technical matters.
• Improve our website, services, and customer experience.
• Comply with legal obligations.

4. Data Storage and Security

Your data is stored on secure servers located in Saudi Arabia. We implement industry-standard security measures including encryption, access controls, and regular security monitoring to protect your personal information against unauthorized access, alteration, or destruction.

5. Data Sharing

We do not sell your personal information to third parties. We may share your data only in the following circumstances:

• With your explicit consent.
• With trusted service providers who assist in delivering our services (under strict confidentiality agreements).
• When required by law or to protect our legal rights.

6. Cookies

Our website uses essential cookies to maintain session functionality. We do not use tracking cookies or third-party advertising cookies. You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data, subject to legal and contractual obligations.
• Object to or restrict certain processing of your data.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. When you cease to be a customer, we will retain or delete your data in accordance with our data retention policies and applicable regulations.

9. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party services you access through our website.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

• Email: sales@nj-cloud.sa
• Phone: +966 54 371 3061
• Website: nj-cloud.sa